Terms & Conditions

Operated by Global Score Ltd. · License No. ALSI-202509002-FI1 · Last updated: September 2025

1. Introduction

These Terms & Conditions ("Terms") govern your use of Twixos (the "Platform"), owned and operated by Global Score Ltd. ("we", "us"), a company registered in Belize (registration number 000047399) and licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros under License No. ALSI-202509002-FI1. By creating an account or using the Platform, you agree to these Terms.

2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher).
You must provide accurate registration details and may be required to complete identity verification (KYC) before redeeming winnings.
One account per person. Accounts are non-transferable.
You are responsible for ensuring that participation is legal in your location.

3. Jurisdictional Restrictions

Access to paid competitions and redemption is restricted to supported markets and is not available where prohibited by law. The Platform uses geolocation to determine availability. Prohibited jurisdictions include, without limitation, territories where online real-money gaming is unlawful and any jurisdiction subject to applicable sanctions. Where a feature is unavailable in your region, it will not be offered to you.

4. Gaming Rules & Fair Play

Competitions are skill-based. Results are determined by player performance.
Scores are validated server-side. Cheating, automation, collusion, exploiting bugs, or manipulating results is strictly prohibited and may result in disqualification, forfeiture of winnings, and account closure.
We may void results affected by technical error or fraud.

5. Deposits, Prize Points & Withdrawals

In-app currencies (including tickets and gems) and prize points are used to enter competitions and to redeem rewards. They hold no monetary value outside the Platform except as expressly provided.
Redemption of winnings is subject to identity verification, region eligibility, and these Terms.
We process eligible payouts promptly following verification. We may withhold or reverse amounts obtained through fraud, error, or breach of these Terms.

6. Account Management & Suspension

You are responsible for keeping your credentials secure. We may suspend or close accounts that breach these Terms, show signs of fraud, or are required to be actioned for regulatory or responsible-gaming reasons.

7. Responsible Gaming

We are committed to responsible gaming. Tools including self-exclusion and deposit, loss, and time limits are available. See our Responsible Gaming page.

8. Complaints & Dispute Resolution

To raise a complaint, contact support@twixos.com. We aim to acknowledge complaints within one working day and resolve them within a reasonable timeframe (typically up to 14 days). Unresolved disputes may be escalated to the licensor's alternative dispute resolution (ADR) process via the Anjouan Gaming Authority.

9. Limitation of Liability

The Platform is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits liability that cannot be limited by law.

10. Changes

We may update these Terms to reflect legal, regulatory, or operational changes. Continued use after changes constitutes acceptance.

This document is provided for transparency and should be reviewed by qualified legal counsel before publication for your specific operations.